🚀 Maximize Your IT Efficiency
Measure the Real ROI of Your ServiceDesk
See how automation and smarter workflows can reduce costs, improve response times, and increase team productivity.
Cut Support Costs
Boost Team Productivity
Track ROI Instantly
Start Your Calculation
Enter your current operations data to see your potential savings
Current Operations
₹
hrs
%
₹
Capacity Insight
—
Tickets / Staff / Month
—
Total Team Capacity
—
Monthly Backlog
Annual Cost of Manual Operations₹0
Working hours/month = 25 days × 8 hrs = 200 hrs.
Effective hours/staff = 200 × 90% = 180 hrs (10% rework buffer).
Capacity per staff = ⌊180 ÷ resolve-time⌋.
Total team capacity = staff × capacity per staff.
Backlog = max(incoming − total capacity, 0).
Effective hours/staff = 200 × 90% = 180 hrs (10% rework buffer).
Capacity per staff = ⌊180 ÷ resolve-time⌋.
Total team capacity = staff × capacity per staff.
Backlog = max(incoming − total capacity, 0).
Monthly downtime loss = backlog × resolve-time × downtime cost/hr. Automation eliminates backlog, reclaiming this cost every month.
Efficiency Gain % = (Monthly Backlog ÷ Total Monthly Tickets) × 100
Example: 40 backlog ÷ 100 tickets = 40% Efficiency Gain.
Labour Savings = Efficiency Gain % × Avg. Annual Salary per Staff
This reflects how much of a staff member's workload AMS can reclaim by resolving the backlog.
Example: 40 backlog ÷ 100 tickets = 40% Efficiency Gain.
Labour Savings = Efficiency Gain % × Avg. Annual Salary per Staff
This reflects how much of a staff member's workload AMS can reclaim by resolving the backlog.
Password resets, access requests consume agent time. Saving = repetitive % × annual staff cost.
Your Savings
Live estimate based on your inputs
Labour Savings (Efficiency Gain × Salary per Staff)
₹0
—
Repetitive Ticket Elimination
₹0
—
Monthly Downtime Loss (Backlog)
₹0
—
Efficiency Gain
0%
—
Yearly ROI Potential
₹0
Daily Cost of Inaction₹0
Book a Demo →
*Savings estimates based on inputs & industry benchmarks. Capacity uses 25 days × 8 hrs × 90% utilisation = 180 effective hours. Efficiency Gain = (Backlog ÷ Total Tickets) × 100%.
Transform Your Service Desk in 3 Steps
Our automated ITSM solution follows a proven path to operational excellence
1
Identify the Problem
Manual processes drain resources. Hidden inefficiencies and repetitive tasks burn out your team.
2
Envision the Solution
Automated service desk operations reduce resolution times and free your team for strategic work.
3
Take Action
Transform with SampatSuite's ITSM platform and achieve the savings & efficiency gains you see here.
Ready To Transform Your Service Desk?
Get a detailed ROI report and learn how SampatSuite can deliver these results.
Connect With Our Expert